Accessibility
We're committed to making our tutoring platform accessible to everyone.
Our Commitment
At Alumpath, we believe that everyone deserves access to quality education, regardless of their abilities. We are committed to creating an inclusive learning environment that accommodates users with diverse needs and accessibility requirements.
We strive to meet or exceed the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards and continuously improve our platform's accessibility features.
Accessibility Features
Visual Accessibility
- • High contrast color schemes
- • Scalable fonts and UI elements
- • Screen reader compatibility
- • Alternative text for images
- • Keyboard navigation support
Audio Accessibility
- • Closed captions for video content
- • Visual indicators for audio cues
- • Text-based chat alternatives
- • Adjustable audio levels
- • Multiple communication methods
Motor Accessibility
- • Full keyboard navigation
- • Large clickable areas
- • Voice control compatibility
- • Customizable interface
- • Switch device support
Cognitive Accessibility
- • Clear, simple language
- • Consistent navigation
- • Progress indicators
- • Error prevention and recovery
- • Distraction-free interface
Technical Standards
Our platform is designed to comply with:
- WCAG 2.1 Level AA: Web Content Accessibility Guidelines
- Section 508: US Federal accessibility requirements
- ADA: Americans with Disabilities Act compliance
- EN 301 549: European accessibility standard
Assistive Technology Support
Our platform is tested with and supports:
Screen Readers
- • NVDA (Windows)
- • JAWS (Windows)
- • VoiceOver (macOS/iOS)
- • TalkBack (Android)
Other Tools
- • Voice recognition software
- • Switch navigation devices
- • Magnification software
- • Alternative keyboards
Ongoing Improvements
Accessibility is an ongoing commitment. We continuously:
- Conduct regular accessibility audits
- Test with users who have disabilities
- Update our platform based on feedback
- Train our team on accessibility best practices
- Monitor evolving accessibility standards
We Value Your Feedback
If you encounter any accessibility barriers or have suggestions for improvement, please don't hesitate to contact us. Your feedback helps us create a better experience for everyone.
Accessibility Contact: accessibility@alumpath.com
Response Time: We aim to respond within 2 business days
Alternative Access Methods
If you're unable to access certain features of our platform, we offer alternative methods to ensure you can still receive tutoring support:
- Phone-based tutoring sessions
- Email support for technical questions
- Document sharing via accessible formats
- One-on-one assistance setting up accessibility features
Contact our support team at support@alumpath.com to discuss alternative access arrangements.