Privacy Policy

We collect information to provide better tutoring services and improve your learning experience:

• Personal Information: Name, email address, educational institution, course information
• Account Information: Username, password, profile preferences
• Session Data: Chat logs, session recordings, feedback and ratings
• Payment Information: Billing details processed securely through our payment partners
• Technical Data: IP address, browser type, device information, usage analytics

We use your information to:

• Provide tutoring services and match you with appropriate tutors
• Process payments and manage your account
• Improve our platform and develop new features
• Send important updates about your sessions and account
• Provide customer support and respond to your inquiries
• Ensure platform security and prevent fraud
• Comply with legal obligations and protect our rights

We do not sell your personal information. We may share information in these limited circumstances:

• With Tutors: Basic profile information to facilitate tutoring sessions
• Service Providers: Trusted partners who help us operate our platform
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We implement industry-standard security measures to protect your information:

• SSL encryption for all data transmission
• Secure cloud storage with access controls
• Regular security audits and monitoring
• Employee training on data protection
• Two-factor authentication options

You have the right to:

• Access your personal information
• Correct or update your data
• Delete your account and associated data
• Export your data in a portable format
• Opt out of marketing communications
• File a complaint with data protection authorities

We use cookies and similar technologies to improve your experience and analyze platform usage. You can control cookie settings in your browser preferences.

Our services are designed for users 13 years and older. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "last updated" date.

If you have questions about this privacy policy or how we handle your information, please contact us: